CollectHQ

CollectHQ is a collections intelligence platform we designed and built for lenders, credit providers, and finance teams. It scores and sequences every account, runs automated multi-channel outreach, tracks payments and promises against the ledger, and recommends the next recovery action per account — with a full audit trail behind every contact.

Collections is typically run from a spreadsheet and an inbox. Follow-up depends on who remembers, high-value accounts get the same treatment as low-value ones, and there is no defensible record when a debt is disputed. Recoverable revenue is lost quietly, and management cannot forecast what will actually land.

1. 01

   Built account isolation with database-level access rules so each organisation only ever sees its own data.

2. 02

   Designed a scoring model weighting balance, ageing, and prior payment behaviour into a ranked worklist.

3. 03

   Automated multi-channel follow-up sequences with compliant opt-out handling.

4. 04

   Shipped recovery recommendations, payment tracking, and forecasting so finance leads can commit to a collections number.

• Follow-up happens on schedule instead of when someone remembers.
• Every call, message, and promise is recorded against the account.
• Finance leads can forecast recovery instead of guessing.

Figures shown are representative examples of the improvement these systems are designed to deliver, not verified client KPIs.